hotjituPrivacy Policy

This page describes what we collect when you use hotjitu and how we keep that data protected. We at hotjitu take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or other supported payment methods, or engage with our sportsbook, live-dealer tables, slot games, and esports markets, we handle your personal information according to strict data-protection principles.

Our platform operates in supported jurisdictions where local law permits. We process your data only for the purposes you authorize—account creation, verification, payment processing, customer support, and fraud prevention. We do not sell your information to third parties for marketing, and we do not share your account details without your consent except where law requires it.

What We Collect on hotjitu

We collect information in several categories. Your account data includes your name, email, date of birth, phone number, and residential address. We require this to comply with know-your-customer (KYC) rules that apply in supported regions. We also collect identity documents—a national ID card or passport—when you verify your account.

Payment information is handled securely. When you fund your account using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction reference, amount, and date. We do not store your full payment credentials; our processors handle card and digital-wallet encryption. During Liga 1, Piala Indonesia, and Piala AFF seasons, deposit activity may spike—our systems are scaled to manage volume without compromising security.

We also collect behavioral data. Our platform logs your login times, games you access (football betting, blackjack, roulette, Dragon Tiger, Mobile Legends, Free Fire, PUBG Mobile), and features you use. This helps us detect unusual activity and improve your experience. We do not track you across other websites, and we do not use cookies to build advertising profiles.

How We Use Your Data

We use your data for core platform operations. Account verification is mandatory—we confirm your identity before allowing withdrawals. When you request a payout, our team reviews your account history and verification status. A typical review takes standard processing windows; we do not guarantee instant approval. Your payment and game history remain on file for audit purposes and to prevent fraud.

We share data with trusted third parties only as needed. Payment processors (for mobile banking, local payment, online payment, and bank partners) receive transaction details to complete deposits and withdrawals. Our customer-support team may view your account to resolve issues. Our hosting provider stores encrypted backups. We do not engage data brokers or marketing partners, and we do not sell contact lists.

Law enforcement and regulatory bodies may request your information if required by court order or applicable jurisdiction rules. We comply with such requests to the extent the law allows. We also use your email to send account notifications—password changes, large transactions, important policy updates—and to contact you if we suspect fraudulent activity on your account.

Your Rights on hotjitu

You have the right to request a copy of all personal data we hold about you. You can ask us to correct inaccurate information or delete your account and associated data, subject to legal retention rules. To exercise these rights, contact our support team via the contact details below.

• Data access: We provide a copy of your data within standard processing timeframes.
• Correction: If your address or email is outdated, you can update it in your account settings or request our help.
• Deletion: We can close your account and remove personal data, but we retain transaction records as required by law.
• Opt-out: You may unsubscribe from promotional emails at any time; mandatory account notifications will continue.

Cookies and Tracking

We use essential cookies to keep you logged into hotjitu and to prevent session hijacking. These cookies do not track you across other sites. We do not use analytics cookies or third-party tracking pixels on our platform. Your browser's privacy controls allow you to block cookies; doing so may prevent login and account access.

Contact hotjitu

If you have questions about our privacy practices or wish to exercise your rights, reach out to our customer-support team. We are available to assist with data inquiries and privacy concerns. Our support operates in English and is responsive to standard communication channels. You may also escalate privacy matters to our data-protection officer if you believe your information has been mishandled.

We review and update this policy periodically. Material changes will be communicated via email to your registered account address. Continued use of hotjitu after a policy update constitutes your acceptance of the new terms. Our services are available only where local law permits.